PAYMENT OF THE COURSE
1- The payment should be completed within 2 (two) weeks after receiving the Booking form
CHANGING A BOOKING
Longboard Gliders will do everything in its power to change the dates of a confirmed booking. Changes will be subject to the availability of dates and times.
ACTIVITIES OF LONGBOARD GLIDERS
Longboard Gliders´ lessons will take place at different times, depending on the tide and the waves for the purpose of always guaranteeing the best and safest conditions for our clients.
CANCELLING A RESERVATION BEFORE THE START OF THE COURSE
If the client decides to cancel a surf course that has already been paid for, he/she should contact Longboard Gliders by email and within a time period of one month (30 days) before the start of the course. That way the client will be entitled to a reimbursement of the paid sum, with the exclusion of €20 administration costs.
If the cancellation is carried out within a timescale of less than a month (29 days) before the beginning of a course, the client will have the right to make a new reservation within two years after the payment date of the course that was cancelled.
If the cancellation is carried out within one week (7 days) before the start of the course, the client will not be entitled to any reimbursement of the sum that was paid for the surf course.
CANCELATION OF THE ACTIVITIES DUE TO METEOROLOGAL CIRCUMSTANCES
Longboard Gliders Surf School reserves the right to cancel the activities for meteorological reasons and to safeguard the safety of our clients.
The payment made by the client for said activity will be reimbursed in the form of a coupon with the purpose of completing the course at a later moment of time, this having been communicated and agreed upon with the company.
Longboard Gliders possesses a general liability, accidents, and rescue insurance for clients, which covers all the damage that is included in the said policy.
Requirements for completing the course and guaranteeing the safety of our clients:
- A basic swimming level, meaning: to be able to swim at least 50 meters in a swimming pool.
- To inform the company of any illnesses, allergies, special diets, or other relevant information that should be taken into account on the booking form.
IMPORTANT: Clients whose physical abilities could be negatively affected in general, or because they are under influence of alcohol or drugs, pregnant women, and people with heart problems, are not allowed to complete the course due to safety reasons.
All clients should follow the instructions and respect decisions made by the surf instructors in order to guarantee the safety of everyone.